"Offering a practical approach to HR, this title is ideal for the CIPD's new certificate in HR Practice as well as for foundation students or undergraduates studying an introductory module in HRM. Key Selling Points:Maps to the new CIPD standards and certificate outlineBroad coverage means it is also suitable for wider Introduction to HR coursesFollows the logical sequence of the employment cyclePractical focus balanced with the right amount of theory for introductory levelNew to this edition:All chapters revised and updated in line with the new certificateNew chapters on employment law, organisational change and ending the employment relationshipIncreased coverage of customer service skillsMore on multicultural workforces, an ageing work population and work flexibility Online resource centreFor tutors:PowerPoint slidesLecturer's Guide For students:Annotated web links"